I thought this was a joke,

she wasn't the "Goods" so the Sale of Goods Act doesn't apply.
She only sells a service, which would be more in the domain of Trading Standards if it failed to live up to her claims.

Quote: Voltman wrote in post #4

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she wasn't the "Goods" so the Sale of Goods Act doesn't apply.
She only sells a service, which would be more in the domain of Trading Standards if it failed to live up to her claims.

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Volty
Maybe you are right, but the act does refer in one place to "sale or hire", though I think they are referring to hire puirchase, but it does not seem to specifyb this at that point. It does say that goods that have perished make the contract void, so this would presumably apply here . But would not the supply of goods & Services Act 1982 apply .

Mikegee, you have the answer.
The Supply of Goods & Services Act 1982

The woman may have had a case of her own against the Solihull man.
"Where installation of goods forms part of the contract and it's not carried out with reasonable care and skill, it'll be taken that the goods don't conform with the contract and your remedies will be as set out above. In addition you'll be entitled to compensation to cover any additional cost of getting replacement goods reinstalled properly."